| Ludmila's Boutique products can be purchased at the store, by ordering
from our
web site selected
items, or by phone:
810-632-5610 between 10:00 a.m. and 5:30 p.m. EST Tuesday through
Friday.
Visa and MasterCard
are accepted. All
sales are final.
Return and Exchange Policy for In-Store Purchases
- All formalwear and
bridal is final sale.
- Other merchandise
Return or Exchange must be made within 20 days of purchase, with
original receipt. No returns after 20 days.
- All manufacturers’
size, style, and label tags, as well as price ticket, must be attached
to merchandise upon return or exchange.
- All merchandise
must be returned or exchanged in original condition.
- Merchandise with
stains, marks, odors, stretched, altered, or damaged is not returnable
or exchangeable.
- Refunds will be
issued as a credit store only.
Return and Exchange Policy
for Online Purchases
We’re advising you carefully selecting your online purchases. All sales
are final!
No
refunds or returns
are accepted. When available, size exchanges are allowed, with your
shipping
arrangements. If you have any questions or concerns regarding your
online
purchase, contact our store at 810-632-5610 between 10:00 a.m. and 6:00
p.m.
EST Tuesday through Friday.
Layaway
Policy
- Layaway is for a
maximum of 30 days only.
- A 50%
non-refundable deposit is required for bridal, 20% deposit – for all
other items. Deposit and payments will be forfeited if item(s) are not
picked up within the 30-day period.
- Exchanges or
refunds are not allowed on any layaway merchandise.
- Partial pickups
are not allowed.
- Markdowns will not
be applied on existing layaways.
Shipping availability and processing time vary depending on
the item
ordered. Dates are quoted as an estimate due to processing time, items
ordered,
the quantity, and shipping method chosen. The availability and
processing time
plus shipping method chosen equal the estimated delivery date. We do
not ship
to P.O. boxes.
We can ship internationally by phone
order only. The shipping and tax rates
are determined by the current cost. We do not ship to post office boxes.
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